Privacy Policy - MarkeMatikAI

We are pleased that you visit our web pages, and we wish to provide you with some essential information regarding our commitment to the security and confidentiality of personal data.

By “MarkeMatikAI Websites” we mean any web page (website, landing page, etc.) owned, administered, or under the MarkeMatikAI umbrella. Example: https://markematikai.com/contact/

Please consult this section regularly, as the policy may undergo changes or updates. Any significant modifications to this policy will be notified.

In addition to this policy, please consult the Cookie Policy.

Who We Are

Growth Hacking Creative Marketing Solutions S.R.L. is a digital marketing agency with over 10 years of experience, specialized in growing businesses through diverse digital marketing channels, including Google Ads, SEO, Facebook Ads, and TikTok Ads. With a well-defined methodology, Growth Hacking Creative Marketing Solutions S.R.L. offers customized services, including SEO optimization, PPC campaigns, and automations for Google and Facebook Shopping Ads. Official partnerships and case studies highlight clients’ success, and with a team of over 10 specialists, Growth Hacking Creative Marketing Solutions S.R.L. positions itself among the top digital marketing agencies in Romania, promising limitless results for its clients’ businesses.

Information about Growth Hacking Creative Marketing Solutions S.R.L.

Growth Hacking Creative Marketing Solutions S.R.L. has its registered office at Sat Berca, Comuna Berca, Strada Șoimului, Nr. 320b, Buzău County, Romania, and is registered with the Trade Register under no. J10/1618/13.12.2022, having Tax Identification Code (CUI) 47302609.

Contact Details – Growth Hacking Creative Marketing Solutions S.R.L.

E-mail: dpo@markematikai.com
Address: Sat Berca, Comuna Berca, Strada Șoimului, Nr. 320b, Buzău County, Romania

Use of the MarkeMatikAI Websites, owned by Growth Hacking Creative Marketing Solutions SRL

By accessing or using any part/function of the MarkeMatikAI Websites, you agree to accept and comply with the terms, conditions, and policies mentioned and/or available by hyperlink, and you confirm that you meet the minimum legal age in accordance with applicable national law. If you do not accept the terms, conditions, and policies presented in this documentation, then you should not continue accessing our site and/or using our services.

Intellectual Property Rights

The content of the MarkeMatikAI Websites—images, texts, web graphic elements, scripts, software, design rights, model rights, patents, registered trademarks—constitutes in full the property of Growth Hacking Creative Marketing Solutions S.R.L. and is protected by copyright and related rights laws and by intellectual and industrial property laws. Use, without the consent of Growth Hacking Creative Marketing Solutions S.R.L., of any of the elements listed above is punishable under the legislation in force.

Growth Hacking Creative Marketing Solutions S.R.L. may grant the user/client, by agreement, the right to use, in a described form, certain site content. This agreement applies strictly to the defined content(s), for a period established in the agreement, and only for the person(s) who have been permitted to use such content, without being able to use other content of the MarkeMatikAI Websites.

Use, on the MarkeMatikAI Websites, of any registered brand name does not constitute advertising for the respective company. Growth Hacking Creative Marketing Solutions S.R.L. does not assume responsibility and cannot be held liable for damages arising from the use of the site content.

Please report any potential copyright infringement noticed on the site to dpo@markematikai.com.

Where We Collect Your Data From

In general, the personal data we collect is provided by you via email, through the MarkeMatikAI Websites, on social media networks, or during your visits to our premises.

Occasionally, when we are in a recruitment process, we may collect data about you from specialized online platforms (eJobs, LinkedIn, etc.) or from CVs you send us.

Also, when you interact with us on social networks (i.e., likes, shares, comments, reviews, etc.), we will inevitably have access to information about you, especially data that you have made public on your social media profile.

How We Use Personal Data

Below you will find the purposes for which we process your personal data, the persons who have access to your data, and how we store it.

When you interact with us through the contact channels available on the site or social media

If you interact with us using the contact details available on the contact pages/forms of the MarkeMatikAI Websites or you interact with us through social media messenger functions (e.g., feedback, notifications, information requests, etc.), we will use your contact data and the data you communicate to provide information and offers regarding our services, to resolve the reported situation, to assess the satisfaction level of our clients, and to continuously improve the services we offer.

Personal data: First name, last name, phone number, email address, position, Internet Protocol (IP), cookie ID, data you have made public on your social media profile, and any other data you voluntarily send us.
Lawfulness of processing:

We process your data to take steps at your request prior to entering into a contract (Art. 6(1)(b) of Regulation (EU) 2016/679).
In pursuit of our legitimate interest to respond to any questions, complaints, or recommendations you send us and to improve the services and experience we offer our clients (Art. 6(1)(f) of Regulation (EU) 2016/679).
Who we may share your data with:
IT service providers for our company (hosting and data storage) or providers to whom we outsource certain technical support services for our site, or providers of customer relationship management systems.
The platform on which our site was developed and which ensures the hosting of our site – Claus Web.
Social media platforms: Facebook, Instagram, LinkedIn, YouTube, TikTok.
Regulatory authorities and other state authorities, if required by legal or statutory requirements.

We will disclose your personal data only to the extent strictly necessary to achieve the intended purpose. We have taken all necessary measures to ensure that external service providers who have access to your data have implemented physical, electronic, and managerial security measures for data protection.

How long we will store the data: We will not keep in our database communications older than 1 year from the date of the last interaction. Data transmitted via social networks will be stored by them in accordance with their own policies.

Where the data is stored: Data recorded through the Websites will be stored on the hosting provider’s servers, located in Romania. Data transmitted via social networks will be stored by them according to their own policies.

The data we download locally will be stored on our secure servers, both local and cloud.

Commercial and Marketing Communications

We may send you information about the services we offer if you have requested such information (for example, by subscribing to the newsletter) or if you are already our client and this information may be of particular interest to you.

Personal data: First name, last name, email address, phone number.
Lawfulness of processing:

We process your data to take steps at the data subject’s request prior to entering into a contract (Art. 6(1)(b) of Regulation (EU) 2016/679).
We process data based on your consent (Art. 6(1)(a) of Regulation (EU) 2016/679) for marketing communications.
We will process data under legitimate interest if you are already our client and we consider that the information could be of great interest to you (Art. 6(1)(f) of Regulation (EU) 2016/679).
Who we may share your data with:
IT service providers for our company (hosting and data storage) or providers to whom we outsource certain technical support services for our site, or providers of customer relationship management systems.
The marketing automation tool (newsletter sending).
Regulatory authorities and other state authorities, if required by legal or statutory requirements.

How long we will store the data:

In the case of newsletter subscription, data processing will continue until you request unsubscription.
In the case of processing carried out under legitimate interest, when you are already our client, we will process your data for the duration of the contract execution and will continue to do so for another 3 years after contract termination.

Where the data is stored: The data we download locally will be stored on our secure servers, local and cloud.

Important: If you wish to no longer receive newsletters or informational materials from the MarkeMatikAI Websites, all you need to do is press the “Unsubscribe” button available in the email received, or send an email stating your wish to unsubscribe to and you will be unsubscribed from those communications.

Processing Candidate Data in the Recruitment, Selection, and Talent Evaluation Process

If you want to join the Growth Hacking Creative Marketing Solutions S.R.L. team, we invite you to contact us through the contact details or forms available on the MarkeMatikAI Websites.

We will process the data you provide when you express your intention to join the Growth Hacking Creative Marketing Solutions S.R.L. team and other additional information that we will request later, to analyze your real potential and motivation so that we can evaluate whether the information you have provided corresponds to the employee profile we are looking for.

Important: The CV you send us must not contain sensitive data regarding: (i) racial or ethnic origin; (ii) political affiliations; (iii) philosophical or religious beliefs; (iv) membership in a trade union or political party; (vii) criminal history or criminal procedures and related penalties or fines; (viii) any illegal or inappropriate behavior and associated sanctions; or (ix) any national identification number of a person.

Personal data:

Identification data: first and last name, contact details (email and phone).
Other information provided at the request of Growth Hacking Creative Marketing Solutions S.R.L.
CV, certifications, skills, and qualifications for the desired position.
Cover letter, previous and/or relevant work experience or other experience.
Information from interviews and phone discussions you may have, if applicable.
Details about the type of position you are seeking, current and/or desired salary, and other compensation and benefits information, willingness to relocate or other work preferences, and type of preferred organization.
Information from references and/or information received following background checks (if applicable), including information provided by third parties and/or letters of recommendation.
Information regarding the history of previous employment relationships.
Other information voluntarily provided by the candidate.

Sensitive and/or demographic personal data: Sensitive and/or demographic information voluntarily provided by the candidate during the recruitment process, such as: citizenship and/or information about citizenship, the candidate’s medical or health information, data of racial, ethnic, or religious origin.

Lawfulness of processing: We process your data to take steps at your request prior to entering into a contract (Art. 6(1)(b) of Regulation (EU) 2016/679).

Who we may share your data with:

IT service providers for our company (hosting and data storage) or providers to whom we outsource certain technical support services for our site, or providers of customer relationship management systems.
The platform on which our site was developed and which ensures the hosting of our site – Claus Web.
Regulatory authorities and other state authorities, if required by legal or statutory requirements.

How long we will store the data: We will not keep candidate data older than 3 years.
Where the data is stored: Data recorded through the MarkeMatikAI Websites will be stored on the hosting provider’s servers, located in Romania. The data we download locally will be stored on our secure servers, local and cloud.

Concluding Contracts and Fulfilling Client Requests

We mainly process the personal data contained in the documents you send us and the information necessary for entering into and performing contracts.

Personal data: First name, last name, phone number, email address, signature, role in the company.
Lawfulness of processing: We process your data for entering into and executing a contract (Art. 6(1)(b) of Regulation (EU) 2016/679).
Who we may share your data with:

IT service providers for our company (hosting and data storage) or providers to whom we outsource certain technical support services for our site, or providers of customer relationship management systems.
Regulatory authorities and other state authorities, if required by legal or statutory requirements.

How long we will store the data: We will not keep personal data older than 5 years, calculated from contract termination, except for documents subject to retention conditions imposed by national legislation (for example, accounting data).
Where the data is stored: The data we download locally will be stored on our secure servers, local and cloud.

When You React to Content on Social Networks or Share Information from the Site

We are present on Facebook, Instagram, LinkedIn, YouTube, and TikTok. Whenever you interact with us through our accounts on these platforms (e.g., comments, likes, shares, reviews, etc.) we will have access to publicly available data on your profiles.

Personal data: Name, image, and any other information publicly accessible on your social media profile or voluntarily communicated by you.
Lawfulness of processing: We process your data to take steps at the data subject’s request prior to entering into a contract (Art. 6(1)(b) GDPR) or in our legitimate interest (Art. 6(1)(f) GDPR) to respond to any questions, complaints, or recommendations you send us and to improve the services and experience we offer our clients, and our legitimate interest to keep you informed about news that Growth Hacking Creative Marketing Solutions S.R.L. publishes and which may be of interest to you.
Who we may share your data with:

Marketing service providers (PR agency).
Social media platforms: Facebook, LinkedIn, Instagram, Twitter, Pinterest.
Regulatory authorities and other state authorities, if required by legal or statutory requirements.

How long we will store the data: Data transmitted through social networks will be stored by them according to their own policies.
Where the data is stored: Data is stored on social network servers located in the European Union or in the USA. Marketing service providers (PR agency) will store data on their own servers located .
The data we download locally will be stored on our secure servers, local and cloud.

Facilitating an Easy and Pleasant Navigation on Our Site

When you access our site, we collect data about you via online identifiers (cookies and IP), which are stored in log files.

We use this information to be able to design our site to better adapt to our users’ needs. We may also use your IP address to help diagnose any malfunctions of our servers and to manage our site, maintain the security of our website and prevent fraud, authorize the use of services available on our website, analyze trends, track visitor movements, and collect general demographic information, to help identify visitor preferences.

You can find more information about cookies, as well as how you can delete cookies and disable tracking by accessing the Cookie Policy available on our site.

Personal data: Internet Protocol (IP), the general location of the computer/device (country level), website browsing history, timestamp, request/action, browser and operating system type and version. Other information generated while you use our website, including when, how often, and under what circumstances you use it.

Lawfulness of processing:

We use cookies that make your navigation on our site easy and pleasant, in our legitimate interest (Art. 6(1)(f) of Regulation (EU) 2016/679).
Non-essential cookies are not used without your consent (Art. 6(1)(a) of Regulation (EU) 2016/679).
Who we may share your data with:
IT service providers for our company (hosting and data storage) or providers to whom we outsource certain technical support services for our site, or providers of customer relationship management systems.
Third parties that place cookies: Google, YouTube.
Regulatory authorities and other state authorities, if required by legal or statutory requirements.

How long we will store the data: There are session cookies and persistent cookies. If session cookies are deleted when the browser is closed, persistent cookies may have different lifespans depending on the purpose they serve. More information about the duration of use of the cookies we use can be found in the Cookie Policy.

Where the data is stored: Data collected through our own cookies will be stored on the hosting provider’s servers, located in Romania. Data collected through third parties that place cookies will be stored on their servers, located in the European Union or in the USA.

Are the Data Processed by Growth Hacking Creative Marketing Solutions S.R.L. Safe?

Growth Hacking Creative Marketing Solutions S.R.L. pays special attention to protecting your data and applies appropriate technical and organizational measures to ensure the protection of personal data processed, appropriate to the risks and categories of data protected; in particular, it protects data against disclosure to unauthorized persons, acquisition by an unauthorized person, processing in violation of applicable laws, as well as against alteration, loss, deterioration, or destruction of data.

However, please remember that, unfortunately, no data transmission is guaranteed to be 100% secure.

If you suspect a breach of the confidentiality of your data, please contact us immediately at: dpo@markematikai.com.

Important: After the end of the data retention period, your data will be deleted. If we consider that these data could help improve the quality of our products or services, we will continue to use such data only after their irreversible anonymization.

Links to Other Websites

Please note that we are not responsible for the privacy practices of other websites or third parties. We encourage you to be aware when you leave our site and to read the privacy policies of each website that may collect personal information.

Processing the Data of Minors

Growth Hacking Creative Marketing Solutions S.R.L. is not intended for and does not knowingly collect, through the site, information from minors under 18 years old. Accessing and using the site by minors represents the implicit consent of the legal guardian regarding the minor’s navigation on our site. Also, if we discover that a minor has used our site without the legal representative’s approval, we will delete all personal data about the minor.

International Transfers of Personal Data

Growth Hacking Creative Marketing Solutions S.R.L. shares personal data with partners operating outside the European Economic Area (“EEA”).

List of international partners with whom we share data:

Third parties that place cookies: Google (Google Tag Manager, Google Analytics and Google Ads), YouTube, Hotjar, Facebook Pixel, LinkedIn, TikTok Pixel, OptinMonster.
Online platforms: Facebook, Instagram, LinkedIn, YouTube, TikTok.
Marketing automation tool (newsletter sending): Mailchimp.

Personal data may be stored and processed in any country in which we engage service providers. We may transfer personal data that we hold about you to recipients in countries other than the country in which the personal data were originally collected, including the United States or Israel. These countries may have data protection rules that are different from those of your country. However, we will take steps to ensure that any such transfers comply with applicable data protection laws and that your personal data remain protected in accordance with the standards described in this privacy policy. In certain circumstances, courts, law enforcement agencies, regulatory agencies, or security authorities in those other countries may have the right to access your personal data.

Where applicable law requires us to ensure that an international data transfer is governed by a data transfer mechanism, we use one or more of the following mechanisms:

EU Standard Contractual Clauses with a data recipient outside the EEA or the United Kingdom.
Verification that the recipient has implemented Binding Corporate Rules.

We will also ensure that all our international partners have adopted additional measures to provide appropriate safeguards, enforceable rights, and effective legal remedies. The role of these measures is to provide additional guarantees to data subjects that data transfers based on Standard Contractual Clauses or Binding Corporate Rules offer a level of protection equivalent to that guaranteed within the European Union.

Your Rights

As a data subject, you have specific legal rights regarding your personal data that we collect and process. Growth Hacking Creative Marketing Solutions S.R.L. respects your rights and ensures that it duly takes your interests into account.

Withdrawal of consent: If processing is carried out based on your consent, you may withdraw your consent for that processing at any time.
Data rectification: If you notice that we hold incorrect personal data, you may request at any time the rectification of your personal data. We make reasonable efforts to keep personal data—which are continuously used and are in our possession or under our control—accurate, complete, up to date, and relevant, based on the most recent information available to us.
Restriction of processing: In any of the following situations, you may request that we restrict the processing of your data:
- you contest the accuracy of personal data for the period during which we need to verify the accuracy;
- processing is unlawful and you request restriction of processing rather than deletion of personal data;
- we no longer need your personal data, but you request them for the establishment, exercise, or defense of a legal claim; or
- you object to processing during the period in which we verify whether our legitimate grounds override your rights.
Access to your data: You can ask us for information regarding the personal data we hold about you, including information as to what categories of data, for what they are used, where we collected them from (if not collected directly from you), and to whom they have been disclosed, if applicable. You may obtain from us, free of charge, a copy containing the personal data we hold about you. We reserve the right to charge a reasonable fee for abusive requests.
Right to data portability: Upon request, we will transfer personal data to another controller, where technically feasible, provided that processing is necessary for the execution of a contract. Rather than receiving a copy of your personal data, you may request that we transfer your data directly to another controller specified by you.
Right to erasure: You may obtain from us the deletion of personal data where:
- your data are no longer necessary in relation to the purposes for which they were processed;
- you object to the further processing of personal data (see Right to object below);
- personal data have been unlawfully processed;
- you withdraw the consent on the basis of which processing takes place;
  Except where processing is necessary:
- for compliance with a legal obligation which requires processing by us;
- in particular for legal requirements regarding data retention periods;
- for the establishment, exercise, or defense of legal claims.
Right to object: You may object at any time to the processing of personal data due to your particular situation. In such a case, we will no longer process personal data unless we can demonstrate compelling legitimate grounds for the processing or for the establishment, exercise, or defense of a legal claim. When you object to processing, please indicate whether you wish the personal data to be deleted or the processing of such data to be restricted.
Right to lodge a complaint: In the event of an alleged breach of applicable privacy legislation, you may lodge a complaint with the supervisory authority for data protection: the National Supervisory Authority for Personal Data Processing (ANSPDCP) by completing the online form available on dataprotection.ro.

Please note:

Time period: We will endeavor to resolve your request within 30 days. However, the period may be extended for reasons related to specific legal rights or the complexity of the request.
Restriction of access: In certain situations, we may not be able to grant access to all or part of your personal data due to restrictions provided by law. If we refuse your access request, we will inform you of the reason for the refusal.
Inability to identify: In some cases, we may not be able to identify the personal data due to the lack of identifying elements provided in your request. In such cases, if you do not provide additional information that allows your identification, we will not be able to comply with the request to exercise legal rights as described in this section.

Exercising your rights

To exercise your legal rights, please contact our Data Protection Officer in writing at dpo@markematikai.com